Core services full suite of virtual assistant capabilities
Front-office & patient communications
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Live appointment scheduling, confirmations, rescheduling, and no-show management.
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Phone answering and triage (scripts tailored to your clinical protocols).
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Patient intake, demographic and insurance data entry.
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Insurance eligibility checks and benefit verification.
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New patient onboarding and patient portal setup.
Clinical documentation support
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Chart preparation and basic clinical note entry (as permitted by your policy).
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Document scanning, upload, and OCR to your EHR.
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Clinical documentation improvement (CDI) support: flagging missing documentation for provider follow-up.
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Transcription review and tagging for coding teams.
Revenue-related tasks (AI-supported billing)
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Charge entry and initial claim creation (integrated with AI claim-scrubbing tools).
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Posting payments, reconciling remittances, and posting EOBs.
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Clearinghouse follow-ups and payer communications for routine denials.
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Patient billing communications, statement generation, and payment plan setup.
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Prior authorization initiation and follow-through.
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Referral coordination and specialist scheduling.
Administrative & operational support
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Prioritization and routing of messages in EHR inboxes.
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Referral management and external provider coordination.
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Prescription refill coordination and lab/imaging scheduling.
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Data clean-up projects (duplicate charts, merge requests, demographic corrections).
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Back-office projects: credentialing support, provider enrollment tracking, and CAQH updates.
Practice growth & patient engagement
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Patient recall and recall campaigns for preventative care.
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Post-visit satisfaction outreach and NPS collection.
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Simple marketing assistance: appointment reminder SMS campaigns and social media admin (per your guidelines).
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Analytics support: patient volume, no-show trends, and simple dashboards.
Virtual Assistant Services for Healthcare Providers
Picture a dependable, HIPAA-trained coworker who manages your scheduling, insurance verifications, patient outreach, telehealth procedures, and the low-value billing duties that clog down your team - all run remotely and calibrated to match the specific processes of your practice. That is what our virtual assistant service offers: experienced people + tried-and-true procedures + AI-powered billing solutions.
Best AI practice management solutions provider across the United States
5+
Years of Experience
99%
First-Pass Acceptance Rate
40+
States Served
97%
Client Retention
50+
Happy Clients
Who benefits most from our VAs
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Small private practices that need front-desk relief without full hires.
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Multi-provider clinics that want consistent intake and scheduling across locations.
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Telehealth and behavioral health practices needing virtual front-desk and triage.
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Practices with billing backlogs who want to reduce denials and speed collections.
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DME providers or specialty practices needing dedicated prior auth and documentation support.
Why Partner With Sirius Solutions Global
Hybrid Human + AI Model guarantees high fidelity and fast output with personalized care.
Hybrid Human + AI Model
Hybrid Human + AI Model guarantees high fidelity and fast output with personalized care.
Hybrid Human + AI Model
Fully HIPAA-Compliant Workflows, secure VPN access, and encrypted communication.
Fully HIPAA‑Compliant Workflows
Clinical Experience Across Specialties: cardiology, psychiatry, dermatology, OB/GYN, dental, and behavioral health.
Clinical Experience Across Specialties
Scalable and flexible support: for individual practices and multi-location clinics with flexible pricing on cost-recovery hourly or retainer basis.
Scalable Support
How our VAs work with AI-powered medical billing
We pair people who know healthcare with intelligent automation that reduces manual rework. Practically that means:
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VAs collect and verify insurance and demographic data up front so claims start clean.
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AI tools run claim scrubbing and suggest corrections before submission; VAs or billing specialists handle human review.
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For coding questions, AI surfaces likely CPT/ICD candidates and risk flags - certified coders make the final call.
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AI-driven denial scoring prioritizes which AR items to attack first; VAs handle the routine outreach and documentation pulls to support appeals.
Put simply: AI handles repetitive checks and surfacing; humans handle nuance, patient conversations, and final decisions.
What’s Fueling the Shift to Virtual Assistants in Healthcare
Measurable outcomes you can expect
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Reduced front-desk labor costs (often 30–50% lower than hiring equivalent in-house staff).
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Fewer claim errors due to cleaner intake and AI-assisted scrubbing.
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Faster prior authorization turnaround and fewer canceled appointments.
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Improved patient satisfaction scores and lower no-show rates.
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Faster payment posting and clearer AR aging.
The healthcare virtual assistant market is expected to experience immense growth from $969 M in 2023 to $14.4 B+ by 2032, growing at a CAGR of 35%. This rapid expansion trajectory will make it one of the fastest-growing sub-segments in healthcare technology. Clinics are now leaning heavily into outsourcing admin and clinical support to VAs due to continued growth in telehealth adoption, the decentralization of practices, and ongoing shortages in staffing. Of increasing importance to providers are VAs with augmentation using AI, automating monotonous tasks with human retention of oversight; efficiency and trust.
Quick snapshot - what makes our VAs different
1
Certified Healthcare VAs
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HIPAA-Certified Virtual Assistance for Healthcare Practices
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Seamless EHR/PMS Integration
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Seamless Integration with Your EHR, PMS, and Front Desk
3
AI-Powered Claim Scrubbing
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AI-Powered Claim Scrubbing & Coding Support
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Flexible Engagement Models
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Flexible Engagement Models to Fit Your Practice Needs
5
Real-Time Reporting & QA
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Real-Time Reporting & Dedicated Quality Oversight