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Terms & Conditions

Effective Date: February 11, 2026

Welcome to Sirius Solutions Global (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, products, and solutions, including but not limited to medical billing, coding, credentialing, auditing, revenue cycle management (RCM), compliance consulting, AI-powered audit solutions, and related healthcare administrative services (collectively, the “Services”).

By accessing our website or engaging our Services, you (“Client,” “User,” or “you”) agree to be legally bound by these Terms. If you do not agree with any portion of these Terms, you must not use our Services.

1. Company Overview

Sirius Solutions Global provides healthcare revenue cycle management solutions, including but not limited to:

  • Medical Billing & Coding

  • Provider Credentialing & Enrollment

  • Insurance Verification & Authorization

  • Medical Billing Audits

  • Compliance & Risk Assessments

  • Denial Management & AR Recovery

  • AI-Powered Audit & Pre-Bill Review Solutions

  • Consulting & Revenue Optimization Services

All Services are provided subject to a separate written agreement or service contract where applicable.

2. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age.

  • You have authority to enter into binding agreements on behalf of your organization (if applicable).

  • All information provided to us is accurate and complete.

  • You will comply with all applicable federal, state, and local laws and regulations, including HIPAA and healthcare compliance laws.

3. Service Agreement & Scope

Engagement for Services typically requires a signed Service Agreement outlining:

  • Scope of Services

  • Pricing structure

  • Service Level Expectations

  • Term & Termination Conditions

  • Confidentiality & Data Handling

In case of conflict between these Terms and a signed Service Agreement, the Service Agreement shall prevail.

4. Pricing & Payment Terms

4.1 Pricing Structure

Our pricing may vary depending on the size of the practice, specialty, claim volume, and scope of services. Pricing may start as low as $3.79 per claim, depending on practice size and service configuration.

Pricing may include:

  • Percentage of collections

  • Per-claim billing fees

  • Flat monthly service fees

  • Project-based audit fees

  • Custom enterprise pricing

All pricing is subject to change upon written notice or renewal of service agreements.

4.2 Invoicing & Payment

  • Invoices are issued monthly unless otherwise agreed.

  • Payment terms are typically Net 7, Net 15, or Net 30 days as specified in the service agreement.

  • Late payments may incur interest charges up to the maximum allowed by law.

  • Failure to pay may result in suspension or termination of Services.

5. Client Responsibilities

Clients agree to:

  • Provide accurate, timely, and complete documentation.

  • Ensure compliance with all payer requirements.

  • Maintain active malpractice coverage and licensure.

  • Respond promptly to payer inquiries and requests.

  • Maintain secure access credentials for EHR and practice management systems.

Sirius Solutions Global is not responsible for claim denials or delays resulting from inaccurate or incomplete client-provided data.

6. HIPAA Compliance & Data Security

We are committed to safeguarding Protected Health Information (PHI) in accordance with:

  • Health Insurance Portability and Accountability Act (HIPAA)

  • HITECH Act

  • Applicable state privacy laws

Where required, a Business Associate Agreement (BAA) will be executed. We implement administrative, technical, and physical safeguards to protect client data.

However, no system is 100% secure. By using our Services, you acknowledge inherent cybersecurity risks.

7. Intellectual Property

All content, branding, trademarks, service marks, software tools, dashboards, AI systems, website materials, and proprietary methodologies remain the exclusive property of Sirius Solutions Global.

Clients may not:

  • Copy, reproduce, modify, or distribute our proprietary materials

  • Reverse-engineer software tools

  • Use our branding without written consent

8. AI-Powered Tools & Automation Disclaimer

Certain services may incorporate artificial intelligence and machine learning tools to assist with coding audits, documentation review, or claim optimization.

AI-generated outputs:

  • Are provided as supportive tools

  • Do not replace licensed medical, coding, or legal professionals

  • Require professional oversight and validation

We do not guarantee 100% claim approval or elimination of payer audits.

9. No Guarantee of Results

While we strive to improve collections, reduce denials, and optimize revenue, we do not guarantee:

  • Specific revenue increases

  • Specific denial reduction percentages

  • Payer approval rates

  • Timeframes for reimbursements

Revenue cycle outcomes depend on payer behavior, documentation quality, regulatory changes, and external factors beyond our control.

10. Regulatory Compliance Disclaimer

Healthcare regulations frequently change. Although we monitor regulatory updates, it is the Client’s responsibility to:

  • Ensure proper documentation

  • Maintain medical necessity

  • Comply with CMS, Medicare, Medicaid, and commercial payer guidelines

Our Services do not constitute legal advice.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Sirius Solutions Global shall not be liable for indirect, incidental, consequential, special, or punitive damages.

  • Total liability shall not exceed the total fees paid by the Client in the preceding three (3) months.

  • We are not liable for payer recoupments, audits, penalties, or sanctions unless directly caused by our proven gross negligence.

12. Indemnification

You agree to indemnify and hold harmless Sirius Solutions Global, its employees, contractors, and affiliates from claims arising out of:

  • Inaccurate documentation provided by you

  • Non-compliance with healthcare regulations

  • Misrepresentation of services

  • Breach of these Terms

13. Term & Termination

Unless otherwise specified in a signed agreement:

  • Services may be terminated with 30 days written notice.

  • Immediate termination may occur for material breach.

  • Outstanding balances remain due upon termination.

Upon termination, data transition assistance may be provided at an agreed fee.

14. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

  • Business information

  • Patient data

  • Financial records

  • Proprietary systems

Confidentiality obligations survive termination.

15. Website Use

Users of our website agree not to:

  • Engage in unlawful activity

  • Attempt to gain unauthorized access

  • Introduce malware or harmful code

  • Scrape or copy website content

We reserve the right to restrict or terminate website access at our discretion.

16. Third-Party Integrations

We may integrate with third-party platforms such as EHR systems, clearinghouses, payer portals, or payment processors. We are not responsible for:

  • Third-party system outages

  • Data inaccuracies within external platforms

  • Changes to third-party policies

17. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond reasonable control, including:

  • Natural disasters

  • Cyberattacks

  • Government actions

  • Labor disputes

  • System outages

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state of business registration, without regard to conflict of law principles.

19. Dispute Resolution

Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes may be subject to:

  • Binding arbitration
    or

  • Jurisdiction in appropriate state or federal courts

As outlined in the governing Service Agreement.

20. Modifications to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of Services constitutes acceptance of revised Terms.

21. Contact Information

Sirius Solutions Global
Email: info@siriussolutionsglobal.com
Phone: 469-694-5375

For legal inquiries, please contact us via the above email.

22. Entire Agreement

These Terms, along with any signed Service Agreement and Business Associate Agreement, constitute the entire agreement between the parties and supersede all prior understandings.

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